Effective Date: 1 January 2026
Rhingle Sdn. Bhd. ("Rhingle", "we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data submitted through our website in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia.
1. Personal Data We Collect
When you submit an enquiry through our Contact Us form, we may collect:
- Full Name
- Email Address
- Mobile or Contact Number
- Information contained within your message or enquiry
When you visit our website, we may also automatically collect certain technical information such as:
- IP Address
- Browser Type and Version
- Device Information
- Website Usage Information
This information helps us maintain website security, improve website functionality, and respond to enquiries effectively.
2. Purpose of Collection
We collect and use your personal data for the following purposes:
- Responding to your enquiries and requests
- Communicating with you regarding our services
- Providing information that you have requested
- Improving our website, services, and customer experience
- Protecting the security and integrity of our website
- Complying with applicable legal and regulatory requirements
We do not sell, rent, or trade your personal data to third parties.
3. Disclosure of Personal Data
We may disclose your personal data only where necessary to:
- Employees or authorized personnel responsible for responding to your enquiry
- Technology service providers supporting our website, email, or IT systems
- Professional advisors where required
- Government authorities, regulators, or law enforcement agencies where required by law
All parties handling personal data on our behalf are expected to implement appropriate security measures and use the data only for authorized purposes.
4. Protection of Personal Data
We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Such measures may include:
- Secure website and hosting infrastructure
- Access controls and authentication mechanisms
- Encryption of data transmissions where appropriate
- Security monitoring and maintenance activities
5. Retention of Personal Data
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including responding to enquiries and meeting legal, regulatory, or business record-keeping requirements.
When personal data is no longer required, it will be securely deleted, destroyed, or anonymized.
6. Your Rights
Subject to the PDPA, you may:
- Request access to your personal data held by us
- Request correction of inaccurate or incomplete personal data
- Withdraw your consent where applicable
- Make enquiries regarding our handling of personal data
Requests may be submitted using the contact details below.
7. Cookies
Our website may use cookies and similar technologies to improve user experience, maintain website functionality, and analyze website traffic.
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.
We encourage you to review their privacy policies before submitting any personal data.
9. International Transfer of Personal Data
Where personal data is transferred outside Malaysia, we will take reasonable steps to ensure that appropriate safeguards are implemented to protect the personal data in a manner consistent with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.
11. Contact Us
If you have any questions or requests regarding this Privacy Policy or our handling of personal data, please contact:
Rhingle Sdn Bhd
E-23-07, Menara Suezcap 2, KL Gateway, No. 2, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia
Email: privacy@rhingle.com